Hallo met Ella
Your next conversation.
Already taken care of.
Ella helps your business with incoming calls, questions and appointments. A friendly digital colleague, following your rules.
A familiar voice.
A useful next step.
Start with the conversations your team handles every day. Give each one a clear path forward.
AI receptionistA warm welcome. Every time.Answer calls, take messages and connect the right colleague.
Customer supportAnswers without the wait.Help with common questions and connected order updates.
AppointmentsA time that works.Turn a conversation into a booking or a clear request.
Sales assistantA better first conversation.Understand the enquiry before your team picks it up.Less explaining.
More listening.
Hear how a short conversation becomes a clear next step.
- Caller
- Mark de Vries
- Request
- Heat-pump quote
- Property
- Existing home, Haarlem
- Callback
- Incoming number, by an adviser
The call ends.
The context stays.
Keep the reason for the call, the important details and the next action together. Your team picks up with the context they need.
Explore conversation insights ›Mark would like a quote for a new heat pump for his existing home in Haarlem, and asked for a callback on the number he called from.
- Property
- Existing home, Haarlem
- Next action
- Call back about the quote
- Callback
- Incoming number
- Owner
- Sales team
Your business.
Your rules.
Choose what your assistant can answer, which systems it can use and when a colleague should take over.
See how setup works ›Approved answers
Use your business information and agreed responses.
Connected actions
Check availability or order information when the relevant system is connected.
Human handover
Route a call or prepare a callback when someone needs your team.
Keep the conversation going.
Bring follow-up messages and customer context into the same experience, so the next reply starts where the last conversation ended.
Messaging
Confirmation, follow-up and conversation across the channels you choose.
Learn about messaging ›Conversation intelligence
Clear summaries, shared ownership and insight into recurring questions.
Learn about insights ›Questions.
Will callers know it is AI?
Yes. Choose a clear introduction that identifies the assistant and fits your business.
What happens when it cannot answer?
It asks for the details your team needs and follows your handover or callback rules.
Can it book appointments or check orders?
Those actions depend on the calendar or order system you connect and the permissions you provide.
Can I hear an example first?
Yes. Listen to the Dutch examples here, then request a demo around your own business.
Make your next call
work for you.
Let’s show what Hallo met Ella could handle for your business.
Book a demo